PROTECTION OF PERSONAL DATA

This privacy policy will explain how CEIBA uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

CEIBA collects the following personal identification information, such as name, email address, phone number, etc.

How do we collect your data?

You directly provide CEIBA with most of the data we collect. We collect data and process data when you:

  • Register online.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

CEIBA collects your data so that we can:

  • Process your enquiry and manage your account.
  • Email you with specific information on the programs we think you might like.

If you agree, CEIBA will share your data with our partner companies so that they may offer you their products and services.

When CEIBA processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

CEIBA securely stores your data at Hong Kong, Cotton Tree House 8, Admiralty. CEIBA will keep your data for a period of three years. Once this time period has expired, we will delete your data.

Marketing

CEIBA would like to send you information about the programs that we think might fit your profile. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop CEIBA from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

CEIBA would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request CEIBA for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that CEIBA correct any information you believe is inaccurate. You also have the right to request CEIBA to complete the information you believe is incomplete.

The right to erasure – You have the right to request that CEIBA erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that CEIBA restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CEIBA’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CEIBA transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email: [email protected]

Privacy policies of other websites

The CEIBA website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about CEIBA’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]